What a year it has been! We expect that your 2015 was as exciting and busy as ours but we hope this email is finding you enjoying family, friends and a little R&R over the holidays. For us here at G.B. Proudfoot’s 2015 was one of much growth and the challenges that go along with it. This past spring we were hit with some unprecedented demand from our retail and online clients. I’m humbled to say we just weren’t ready for it and as a small family run business we went through some serious growing pains. Forced to upgrade our staff, infrastructure and production capabilities, seemingly overnight we were often sold out of product as we struggled to keep pace with the new orders coming in. As many of you found out we also had to temporarily discontinue many of our popular products in order to focus on our core business, our very successful deodorant line, For Pits Sake, natural deodorant!
All good stuff right? Well yes, but as a company that takes great pride in it’s awesome customer service and impeccable customer satisfaction record we had many sleepless nights trying to keep pace. Well, I’m happy to say that our efforts have paid off and we are now in a much better position to serve our customers and keep your expectations high in 2016. We have many exciting new things planned for this next year including the launch of a revamped website (see below), the reintroduction of many of our discontinued products (Calendula Super Salve) and the launching of some new varieties throughout the year. To you go many thanks as we really are nothing without our amazingly loyal and supportive customers. As a company that puts very little into advertizing we owe all our success to the word of mouth that our customers provide. We know that today every dollar counts and we strive to provide you exceptional value for it. To say thanks for all your support we plan on forwarding a coupon code in the coming months so keep an eye out for our newsletters in 2016. Our sincerest thanks go to you all, we wish you a very healthy, happy and prosperous New Year and as always, we certainly appreciate your business!